10
May
Video Banking : The next chapter in Bank’s digital transformation! Ain’t we lagging behind as usual?
" In Q1 2016, Efma, a not-for-profit association of 3,300 retail financial services companies in more than 130 countries, and Vidyo, a...
08
May
Add Video to your contact center engagement and relationship management channels at no cost to your customers!
Would you consider adding Video to your contact center engagement and relationship management at no cost to your customer?
Woul...
19
Apr
Improve the average dialing and handling time(AHT) of your contact center agents’ with our Predictive Dialer (PD).
Request for our Predictive Dialer solution that automates outbound calling procedure while managing multiple campaigns and leads. With our predictive dialer, the productivity of any contact center can be increased by more than 300% over manual dialing. Ameyo Predictive dialer from SGSL is a smart communication device that can detect answering machines, SIT tones, and busy tones; eliminate dialing, redialing and response time, and forward only the live connected calls to the customer service agent. This helps minimize agent idle time and thus garner optimal efficiency from the business resources.